WHAT IS AN EMPLOYEE ASSISTANCE PROGRAM?

A work site-based program designed to assist (1) the work organization in addressing productivity issues and (2) “employee clients” in identifying and resolving personal concerns, including, but not limited to health, marital, family, financial, alcohol, drug, legal, emotional, stress or other personal issues that may affect job performance (EAPA Standards and Professional Guidelines, p. V).

IS THERE A CHARGE FOR THE SERVICES PROVIDED BY THE EAP?

No, there is no cost to you for the services provided and there is no billing generated. The services are a benefit provided to you as an employee of the University of New Mexico. Fees and expenses incurred as a result of community referrals are the responsibility of the staff or faculty member. Insurance may be used when applicable. If community services are not covered by the members insurance or free of charge, the CARS clinician will try to help minimize the cost by making referrals to the most cost effective agency or individual.

WILL THE INFORMATION I PROVIDE TO THE CARS STAFF BECOME A PART OF MY PERSONNEL RECORD AT UNM?

NO, none of the information obtained by CARS becomes a part of any employment or personnel records. The information is confidential and is only released with your written permission or within the limits of applicable law and ethical guidelines.

WHO ARE THE CARS STAFF?

The CARS staff includes licensed psychologists, licensed clinical counselors, licensed alcohol and drug abuse counselors, and trained mediators. CARS also functions as a training site for counseling and psychology interns. Professional support staff coordinate scheduling of clients and other office duties. All staff must adhere to confidentiality rules and regulations, and possess relevant education.

HOW DO I MAKE AN APPOINTMENT?

Call CARS at 272-6868 between 8:00 AM and 5:00 PM, Monday through Friday, to find out about services available.A CARS staff member schedules an initial appointment for you with a clinician.

CAN I JUST “DROP-IN” AT THE CARS OFFICE?

Call CARS at 272-6868 between 8:00 AM and 5:00 PM, Monday through Friday, to find out about services available.  A CARS staff member will schedule an appointment for you with one of the CARS Clinicians.

HOW DOES CARS WORK?

CARS functions directly or through a referral system to help staff and faculty with personal issues including marital, family, or relationship difficulties, adjustment to life-changes like pregnancy or marriage, job-related issues, stress and emotional difficulties, problems caused by one’s own or other’s alcohol or other drug use and/or the effects of victimization.